9. Aerolineas Argentinas — 6.20/10
The airline scored 85% for on-time performance. Furthermore, 7 points were given for its service. However, it scored just 3.59 for claim processing.
8. Iberia – 6.13/10
In the list of 72 airlines, Iberia landed on the 65th spot from the top and 8th from the bottom. The low score (2.30) for claim processing can be considered the reason for this one.
7. Korean Air – 6.13/10
The South Korean airline provided good quality of service. The score for on-time performance was 64%. Moreover, it got just 3.72 points for claims processing.
6. Ryanair — 6.03/10
The on-time performance of the airline is awarded 86% score. However, the service quality and the claim processing put it in the bottom 10 of the list.