NewsTrending

RBI’s New Rule: Banks Will Now Call You From Only 2 Series Numbers To Fight Fraud

No More Spam Calls! RBI Mandates Banks To Use Just 2 Numbers For Customer Calls

Block Telemarketing Spam Callsvia
1.85KViews

RBI has brought a new rule for banks. The banks can only call you from two series numbers. Mobile phone users experience frustration from continuous fraud and spam calls that have significantly increased during recent years. These unnecessary calls are an alarming problem that affects millions of users worldwide. Spam calls with marketing offers and fraudulent attempts that lead to financial scams seem to bother nearly everyone daily.

 

The Growing Threat Of Fraud And Spam Calls

AI Driven Voice scams
via

Fraud and scam calls show an alarming increase due to sophisticated methods used by scammers. The evolution of traditional telemarketing methods has led to advanced scams where criminals use pretenses to represent real organizations, including financial institutions, public sectors, and tech industries. Scammers use the threat of account suspension or enticing promotional prizes to pressure users into revealing personal account details and financial information.

These fraudulent activities occur at an unsettling pace because victims sustain financial losses after falling for the scams. The manipulation techniques of scammers have convinced people to send big money transfers and hand over sensitive personal data, facilitating identity theft schemes and additional criminal activity.

The rise in awareness concerning these phone calls has not prevented people from remaining at risk of falling into such scams. Despite their increasing prevalence, caller ID spoofing techniques allow scammers to mask their true numbers in ways that confuse people about legitimate calls versus potential scams. These deceptive practices make people powerless because they cannot discover an effective approach to stay protected from fraudulent tactics. Mobile users receive instructions from various authorities to protect their devices through fraud detection applications along with suspicious contact blocking systems while reporting suspicious activities.

 

RBI’s Initiative To Curb Fraudulent Calls

RBI
via

The Reserve Bank of India (RBI) in regards to these fraudulent and spam call trends led it to create a major response to this emerging issue. The central bank of the country protects mobile users from scammers through dedicated phone number series activation. Financial institutions alone will utilize these dedicated numbers for identification purposes while communicating with customers.

The initiative mandates financial institutions to use exclusively designated phone number series when reaching customers regarding transactions or promotions. The RBI works to build more noticeable financial service communication because they want customers to see trusted providers among notifications easily.

The Reserve Bank of India established this measure within its fundamental user trust initiative for preventing authorized communications from being falsely identified as deceptive attempts. These designated number series enable customers to identify legitimate financial institution calls while alerting them to possible scam calls that pretend to be official entities. These new mobile number series represent a significant step to safeguard mobile users from fraudsters during the ongoing battle with unsolicited fake communications.

 

How Does It Work?

call center
Pexels

Financial institutions and banks under the Reserve Bank of India (RBI) must utilize designated phone number series for their calls and messaging efforts to fight fraudulent activities while improving telephone security. The new rule helps mobile device users recognize genuine messages while protecting them from sting operations.

All bank transaction contacts must now use specific phone numbers which begin with 1600  to simplify communication. You will receive financial transaction alerts and communication updates through phone numbers whose first eight digits start with 1600. The explicit numbering scheme aids users in detecting official bank communications so they can feel secure and prevent potential scams.

The RBI allocated 140 as the initial digits for marketing calls coupled with SMS notifications for products like personal loans, credit cards, and insurance. The given numbers serve distinct purposes either for marketing communications or for sharing informational messages. The RBI established separate number series for bank transaction communications and marketing messages to facilitate user understanding between authentic banking services and promotional activities.

These distinct number categories serve as an organizational system that prevents people from falling people to fraudulent activities. This essential move emerges as banks together with financial institutions strive to stop growing cases of fraudsters who misuse their institution’s identity to deceive users into sharing their critical financial data. The updated telephony standards define 1600 as the designated numbering range for bank service calls and 140 for marketing-related content.

Follow Us: Facebook | Instagram | X |

Youtube | Pinterest | Google News |

Entertales is on YouTube; click here to subscribe for the latest videos and updates.

Prateesha Singh
the authorPrateesha Singh
Content Writer
I’m a passionate writer and a graduate with a natural talent for storytelling. I find joy in both reading and writing. My commitment to social work enriches my literary journey. My journey is driven by a desire to make a difference through words and action.