If you run an Amazon seller business, refunds can be one of the most challenging aspects of the job. Not only do you need to minimize these to keep your operation profitable, but getting money back to people isn’t easy. What’s worse is when full refunds are not necessarily legitimate. Take a look at what they are and how they work.
What Is A Refunds Manager Service?
Various companies offer this type of service. They help make getting money back for wrongful returns easier to do. Amazon manages the refund process for you, but there’s no real way to ensure that the refund they are issuing is in fact legitimate. Rather, it’s very common for the refund to not be deserving of a full refund at all. With this tool, you’re able to get back those “wrong” refunds so your company is not suffering in the long term.
As noted, there are a variety of refund manager services out there. Some work differently than others. Most are designed to make the process easy, but you’ll need to invest in a bit of comparison work to determine which is the best choice for your needs.
Why Should You Invest In A Refunds Manager Service Like This?
There are a few key reasons why these services can work for your Amazon seller business, especially as it grows and becomes harder to manage these smaller tasks.
The Process Is Fast
Quite often, it takes just about two days to get reimbursed for your owed funds. Most small business owners do not have a lot of leeways when it comes to cash flow, so this is a good thing. Even with a good oversight of your business transactions, it takes time (which you most likely don’t have a lot of) to get the funds sent back to you if you try to request it yourself. Generally speaking, it can take a week to much longer. In this way, a refunds manager service can significantly speed up the process, getting cash in your hand faster.
Meeting Amazon Compliance Standards
Another key advantage of using a refunds manager like this is because you’ll be doing it by the book in terms of Amazon compliance. The refund policy from Amazon can be rather complex. It takes a lot of time, as noted, as well as experience with the process to ensure you get the funds back owed to you. With their expert help, you can navigate this process faster and easier, ensuring the best possible outcome.
What’s more, because they do understand compliance so well, they can often help you to get money back from more of your returns than you could on your own. Again, that means more money in your pocket and sooner. Following compliance guidelines is critical with Amazon, but because these are pros, they will ensure that. That translates into not putting your business at risk of being removed from the platform, too.
They Seek Out Returns Discrepancies
The ultimate process is to determine when you are owed a refund from Amazon and when you are not. With the refunds manager working for you, it will find all types of discrepancies. The refunds manager checks for everything such as:
- When items are lost in the warehouse
- When items are damaged in the warehouse
- Damages that occur in the delivery process
- Inappropriate (too large) refunds issued
- Discrepancies in shipping timelines
There are many, many things that can go wrong and influence a buyer’s decision to return an item. And, many times, that has nothing to do with the product quality. That is when the refund manager really goes to work for you. It helps you to find all of these opportunities, which are situations you are not responsible for as an Amazon seller.
It’s Your Money
One of the main advantages of using a refunds manager service like this is because they are helping to protect your money. Some small businesses operating as an Amazon seller business feel that this isn’t worth the investment. After all, going after Amazon for a small mistake seems not worthwhile. However, there are several reasons to do so.
- It’s money that you can use to improve and grow your business.
- As your seller business grows, you will see more of these discrepancies occur
- It’s your money – that is not money that in any way protects your business as an Amazon seller (and claiming it doesn’t hurt your business either)
More so, you may find investing in a refunds manager service like this is rather affordable. There are various options and factors, but most of the time, they are quite low. Most of the time, the company only collects a fee from you when you receive payment from a refund. Then, it is about 25 percent of the amount you get back. If you do not receive any refunds through their service, most do not charge you anything for them. Most of the best of these services do not cost you anything else.
They Save You Time
A final benefit is that they simply save you time – giving you more time to put back into your business. If you have not considered using them, add up the amount of time you have spent on refunds in the last few months. Then, recognize what you could have done with that time had you been able to put it into your business instead. And, you’re putting more of the money that your business has earned back in your pocket.
It’s easy to overlook the value of cashing in on the refund mistakes that occur within the Amazon seller business. It happens to everyone and, most of the time, it has nothing to do with the way you are operating. Rather, Amazon makes mistakes and, when they do and refund the customer for it, that should not punish you. It’s part of the service they offer. With a refunds manager service, you do not have to put time and effort into capturing those losses. Instead, you can focus more of your time on your business as a whole.
Need help growing your Amazon seller business? Let Nuanced Media be there to guide you every step of the way. Contact us today to learn more.