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US Traveller Impressed By Mumbai Metro, Says It’s Cleaner Than New York

A viral Instagram video shows an American traveller comparing Mumbai Metro with New York's transit system and praising its cleanliness, safety, and affordability.

US Traveller Impressed By Mumbai Metro
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India’s public transportation systems have undergone a remarkable transformation over the past decade. Modern metro networks have become the backbone of urban mobility in several cities, offering commuters a cleaner, faster, and more reliable alternative to road travel. While millions of Indians use these services every day, visitors from abroad often find themselves pleasantly surprised by the quality of the experience.

Mumbai, known for its fast-paced lifestyle and bustling streets, is one of the cities that has invested heavily in expanding its metro network. The system has become an important part of daily life for residents, helping reduce travel time and improve connectivity across the city. Features such as air-conditioned coaches, platform screen doors, and modern stations have made the metro a preferred mode of transport for many commuters.

Recently, an American woman’s first experience on the Mumbai Metro caught the attention of social media users. In a viral Instagram video, she compared the system to public transport in New York and praised its cleanliness, safety, and affordability. Her observations quickly sparked discussions online, with many users agreeing with her assessment and welcoming her to Mumbai.

 

Why The Mumbai Metro Impressed This American Traveller

 

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A post shared by Liz & Shiv (@spicygori)

The viral video was shared by Instagram account spicygori, which is run by Liz and Shiv. In the clip, Liz documented her first-ever journey on the Mumbai Metro and shared her thoughts throughout the experience.

At the beginning of the video, Liz explained that she was travelling on the Mumbai Metro for the first time. One of the first things that caught her attention was the ticket price. After purchasing a ticket for just ₹20, she expressed surprise at how affordable the journey was. For someone accustomed to public transport fares in major American cities, the low cost immediately stood out.

As she made her way through the station, Liz observed the surroundings and was impressed by how well-maintained everything appeared. She noted that the station looked very clean and appreciated the organised environment. Another feature that particularly caught her attention was the presence of platform screen doors.

According to Liz, the platform doors made the station feel significantly safer. These doors help separate passengers from the tracks until a train arrives, reducing safety risks and creating a more controlled boarding experience. For many daily commuters, it is a standard feature, but for Liz, it became one of the highlights of her first metro journey.

 

Mumbai Metro Felt Much Cleaner Than Subway System In New York

Mumbai Metro 3
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After boarding the train, her positive impression continued. Sharing her thoughts while travelling, Liz remarked that the Mumbai Metro felt much cleaner than the subway system in New York. The comparison quickly became one of the most talked-about aspects of the video. Public transportation in New York is among the most famous in the world, making her observation particularly noteworthy for many viewers.

She also commented on the temperature inside the coach. Mumbai is known for its hot and humid climate, and Liz said the cool air-conditioning inside the metro felt amazing. The comfortable environment stood in stark contrast to the heat outside and added to her overall positive experience.

Another feature that stood out to her was the dedicated women’s compartment. During the journey, she pointed out that she had not seen such a facility in many other countries. The separate compartment is designed to provide a more comfortable travel option for women and has become a common feature in several Indian metro systems.

As the ride came to an end, Liz summed up her experience with a strong endorsement. She described the Mumbai Metro as excellent and even suggested that America could learn from India’s approach to public transportation.

 

Social Media Appreciated The Traveller

Her comments quickly gained traction online, attracting thousands of views, likes, and reactions from social media users.

Many viewers appreciated seeing a foreign traveller highlight positive aspects of India’s infrastructure. Several users agreed with her comparison and pointed out how metro systems in Indian cities have evolved significantly in recent years.

One user wrote, “Welcome to aamchi Mumbai.”

Another commented, “Finally Someone said.”

The reactions reflected a sense of pride among many users who felt that India’s public transportation achievements often do not receive enough international recognition.

The video also sparked broader conversations about how urban transit systems are changing across the world. While developed countries are often viewed as benchmarks for infrastructure, several users pointed out that India’s newer metro systems benefit from modern designs, advanced safety measures, and recently built facilities.

For many Indians, Liz’s reaction served as a reminder of how quickly the country’s metro networks have developed. Features that commuters now consider routine, such as air-conditioning, platform screen doors, digital ticketing, and dedicated women’s coaches, continue to impress visitors experiencing them for the first time.

 

Conclusion

Liz’s first journey on the Mumbai Metro may have lasted only a short time, but her observations resonated with thousands of people online. Her praise for the system’s cleanliness, safety measures, affordable fares, and passenger-friendly features offered an outsider’s perspective on infrastructure that many locals use every day.

The viral video also highlighted how India’s metro networks are increasingly being recognised by international travellers. As cities continue expanding and modernising their public transportation systems, stories like this demonstrate how everyday experiences can shape global perceptions.

For Liz, the trip was simply a ride across Mumbai. For many viewers, it became another example of how India’s urban transit systems are earning appreciation from visitors around the world.

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Praneet Samaiya
the authorPraneet Samaiya
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Entrepreneur, Movie Critic, Film Trade Analyst, Cricket Analyst, Content Creator