For millions of Indians, the Aadhaar card remains a vital proof of identity, key to accessing government services. To simplify its access, the government has introduced a new feature that lets people download their Aadhaar directly through WhatsApp. The service is available via the official MyGov Helpdesk chatbot, giving users a faster way to retrieve their Aadhaar without navigating multiple apps or websites.
Until now, Aadhaar downloads were possible through the UIDAI portal or DigiLocker. With the latest integration, WhatsApp becomes another secure option for citizens to keep their documents within reach.
Steps Before You Start
To use this service, you must have:
- A DigiLocker account linked to your Aadhaar Card
- Your registered mobile number must be active
- WhatsApp is installed on your phone
The MyGov Helpdesk can be reached at +91-9013151515, which users should save in their contacts. Once added, the process of downloading Aadhaar is straightforward.
Steps To Download Aadhaar Card Via WhatsApp
Save the MyGov Helpdesk number +91-9013151515 on your phone
- Open WhatsApp and send a greeting message, ‘Hi’
- Select DigiLocker services from the options shared by the Chatbot
- Confirm your DigiLocker account and provide your 12-digit Aadhaar number
- Enter the OTP sent to your registered mobile number for verification
- After successful authentication, the chatbot will display a list of documents
- Select Aadhaar, and a PDF version of the card will be sent directly to WhatsApp
How To Download Aadhaar Without OTP
For individuals who need to download Aadhaar without an OTP, the UIDAI website offers an alternative option. By entering details such as gender and date of birth, users can check their records. They must provide their Aadhaar number, request number, and date of birth to proceed.
Instead of an OTP, a TOTP (time-based one-time password) generated through the mAadhaar app enables access. This electronic version of Aadhaar can be stored on a phone and is accepted as a valid ID proof. However, it cannot be printed.
Why This Service Matters
This new WhatsApp feature makes document access easier for citizens who use the platform daily. It offers a secure way to retrieve Aadhaar without switching between multiple applications. This saves time and reduces the hassle of remembering different login details for various government portals.
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